Click & Collect
FREE pick-up in-store
Shop online, choose 'pick up' in the information tab after your cart, and collect your order from our North Ivanhoe store:
244 Waterdale Road, North Ivanhoe
FREQUENTLY ASKED QUESTIONS
1. When can I collect my items?
Once your order is ready for collection, we’ll send you an email confirming that you can come in and pick up your goods. It is important to remember that you should always await your 'Ready for Collection' email before coming in store to avoid disappointment.
2. What do I need to bring to collect my order?
To collect your items, please wait until you receive your ‘Ready for Collection’ email before heading in store to pick up your order.
Please bring a copy of your ‘Ready for Collection’ email (or on a copy on your smart phone) with you, as well as photo identification.
3. Can someone else pick up my order?
You may nominate a representative to collect the goods on your behalf. When collecting the Order, the representative must supply a copy of the ‘Ready for Collection’ Order confirmation email and photo identification.