^VIP DAY Terms & Conditions

  1. Discount code "VIP15" expires AEDT 11.59pm Friday 15th March 2024.
  2. VIP Days In-store 8.30am - 6pm, Thursday 14th March and Friday 15th March 2024.
  3. Discount only applies to products currently available in stock.
  4. You must apply the discount code VIP15 at checkout to receive the 15% discount on your entire order.
  5. Discount can only be used once per customer.
  6. Due to the high volume of orders in-store and online, should we sell out of a product in-store before updating our website and you have made a purchase in this time, we will contact you within 24 hours to give you the option to wait for the product/s to be remade, offer you a product of similar value or refund you.
  7. If you are unsure how to complete this promotion, please contact us before finalising your order. Promotional offers will not be honoured unless the relevant code has been applied in the cart and no refund will be offered if promotion was not completed correctly.
  8. All sales are final. No returns or exchanges.
  9. Due to high order volume, there may be a delay in processing and shipping. Please allow up to 2 week for delivery.
  10. Order cancellations - If notified before goods have been dispatched, chocilo.com.au can accommodate order cancellations. If items have been shipped, chocilo.com.au reserves the right to refuse order cancellation or charge a cancellation fee should we be able to request the return of the package from our delivery service.